Description

LuminaStay is a comprehensive, feature-rich WordPress theme specifically designed for vacation rental properties, hotels, and property management businesses. Built with modern web technologies and best practices, it provides a complete solution for managing bookings, properties, payments, and guest communications.

The Property Manager is your central hub for managing all vacation rental properties. Add unlimited properties with complete details including photos, amenities, location, pricing, and availability.

Features include:

## 1. PROPERTY MANAGEMENT

### Property Listings

– Unlimited property creation

– Property types: Apartment, Villa, House, Studio, Penthouse, Cottage, Loft, Townhouse, Condo, Bungalow

– Rich text descriptions with WYSIWYG editor

– Custom amenities system (WiFi, Pool, Parking, Kitchen, AC, etc.)

– Photo galleries with unlimited images

– Drag-and-drop image upload

– Image reordering and management

– Featured image selection

– Property status: Active, Inactive, Draft, Pending

 

### Location System

– Hierarchical structure: Building → Tower → Floor → Room

– Custom location creation

– GPS coordinates (latitude/longitude)

– Google Maps integration

– Interactive map display on property pages

– Directions to property

– Nearby attractions and landmarks

 

### Property Details

– Bedrooms, bathrooms, max guests

– Square footage/area

– Check-in/check-out times

– Minimum/maximum stay requirements

– House rules and policies

– Cancellation policy

– Pet policy

– Smoking policy

 

### Property Management

– Bulk actions (activate, deactivate, delete)

– Quick edit functionality

– Duplicate properties

– Property search and filtering

– Sort by: name, date, status, bookings

– Export property data

– Import properties via XML

 

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## 2. BOOKING SYSTEM

### Booking Calendar

– FullCalendar integration

– Month, week, day, list views

– Color-coded booking statuses:

– Green: Confirmed

– Yellow: Pending

– Red: Cancelled

– Blue: Completed

– Drag-and-drop date modification

– Click to view booking details

– Filter by property

– Filter by status

– Filter by date range

– Print calendar view

 

### Booking Creation

– Instant booking (automated)

– Manual booking creation

– Guest information capture:

– Full name

– Email address

– Phone number

– Country

– Special requests

– Date selection with availability check

– Guest count selection

– Price calculation (automatic)

– Tax calculation

– Extra charges (cleaning, security deposit)

– Discount code application

– Booking notes (internal)

 

### Booking Management

– View all bookings

– Edit booking details

– Modify dates

– Change property

– Update guest information

– Add/remove charges

– Process refunds

– Cancel bookings

– Mark as completed

– Booking timeline/history

– Communication log

– Payment tracking

 

### Booking Status

– Pending: Awaiting confirmation

– Confirmed: Booking confirmed

– Checked-in: Guest arrived

– Checked-out: Guest departed

– Cancelled: Booking cancelled

– Completed: Stay finished

– No-show: Guest didn’t arrive

 

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## 3. PAYMENT PROCESSING

 

### Payment Gateways

🌍 Global Payment Methods (3)

1. Stripe – Worldwide credit cards, Apple Pay, Google Pay, SEPA, ACH
2. PayPal – Global trust, PayPal balance, cards, bank accounts
3. Square – US, Canada, UK, Australia, Japan – POS integration
4. Payoneer – Online Card proccessing integration

🕌 Middle East Payment Methods (4)

4. Tap Payments – GCC countries, KNET, MADA, local methods
5. Telr – UAE, MENA region, comprehensive solutions
6. PayTabs – Saudi Arabia, Egypt, Jordan, MADA, STC Pay
7. Ziina – UAE only, instant bank transfers, low fees

🇪🇺 European Payment Methods (1)

8. Adyen – Enterprise solution, iDEAL, SEPA, Sofort, 250+ methods

🇧🇷 Brazil/Latin America Payment Methods (1)

9. PIX
10. Boleto Bancário

🌏 Asia Payment Methods (2)

10. Omise – Thailand, Japan, Singapore, Alipay, TrueMoney
11. Midtrans – Indonesia, GoPay, OVO, DANA, 20+ local methods

💵 Manual Payment Methods (2)

12. Cash Payment – On-site payments, zero fees

– **Cash**: On-site cash payment tracking

– Test mode for all gateways

– Live mode with API keys

– Webhook support for automatic updates

 

### Payment Features

– Full payment at booking

– Partial payment (deposit)

– Payment plans (installments)

– Multiple payments per booking

– Refund processing

– Partial refunds

– Full refunds

– Payment history log

– Transaction IDs

– Payment method tracking

 

### Pricing

– Base price per night

– Seasonal pricing rules

– Weekend pricing

– Holiday pricing

– Last-minute discounts

– Length-of-stay discounts

– Early bird discounts

– Custom pricing rules

 

### Taxes & Fees

– Multiple tax rates

– Tax by location

– Tax exemptions

– Cleaning fees

– Security deposits

– Service fees

– Pet fees

– Extra guest fees

– Custom fees

 

### Invoicing

– Automatic PDF invoice generation

– Invoice numbering system

– Company logo on invoices

– Tax breakdown

– Payment breakdown

– Invoice email delivery

– Download invoices

– Resend invoices

 

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## 4. CHANNEL MANAGER

 

### Supported Channels

– Booking.com

– Expedia

 

### Synchronization

– Two-way availability sync

– Automatic calendar updates

– Booking import

– Price synchronization

– Minimum stay sync

– Prevent double bookings

– Manual sync override

– Sync logs and history

 

### Channel Settings

– API credentials per channel

– Property mapping

– Rate mapping

– Availability rules

– Sync frequency

– Error notifications

– Sync status dashboard

 

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## 5. GUEST MANAGEMENT

 

### Guest Profiles

– Guest database

– Contact information

– Booking history

– Total revenue per guest

– Communication history

– Guest preferences

– Guest notes

– Guest documents (ID, passport)

– Guest ratings

– Blacklist/VIP status

 

### Guest Portal

– Self-service dashboard

– View upcoming bookings

– View past bookings

– Download invoices

– Make payments

– Update profile

– Change password

– Upload documents

– Submit reviews

– Contact support

 

### Guest Communication

– Email notifications

– WhatsApp messages

– Automated messages

– Manual messages

– Message history

 

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## 6. CLEANING SERVICES

 

### Service Providers

– Unlimited providers

– Provider name

– Contact person

– Email address

– Phone number

– WhatsApp number

– Hourly rate (multi-currency)

– Service areas

– Availability schedule

– Performance ratings

 

### Service Assignment

– Manual assignment to bookings

– Automatic assignment by property

– Service status tracking:

– Pending

– Assigned

– In Progress

– Completed

– Completion time logging

– Service notes

 

### Notifications

– **WhatsApp**: Instant notifications with booking details

– **Email**: HTML-formatted emails with:

– Property name and address

– Cleaning date and time

– Guest count

– Previous guest name

– Access instructions

– Contact information

– Notification history

– Resend notifications

 

### Reports

– Services completed

– Average completion time

– Provider performance

– Revenue by provider

– Service costs tracking

 

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## 7. EMAIL MARKETING

 

### Campaign Management

– Create email campaigns

– Newsletter system

– Subscriber management

– Import subscribers (CSV)

– Export subscribers

– Subscriber segmentation:

– By booking status

– By property

– By location

– By date range

– Custom segments

 

### Email Builder

– Drag-and-drop editor

– Pre-built templates

– Custom HTML templates

– Personalization tags:

– Guest name

– Property name

– Booking dates

– Custom fields

– Image upload

– Button styling

– Color customization

– Font selection

 

### Automated Emails

– Booking confirmation

– Payment receipt

– Pre-arrival (X days before)

– Check-in instructions

– During stay messages

– Post-checkout thank you

– Review request

– Abandoned booking follow-up

– Birthday greetings

– Anniversary messages

 

### Analytics

– Open rate tracking

– Click-through rate

– Unsubscribe rate

– Bounce rate

– Campaign performance

– A/B testing

– Best time to send

– Subscriber growth

 

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## 8. REVIEW SYSTEM

 

### Review Collection

– 5-star rating system

– Multiple criteria ratings:

– Overall experience

– Cleanliness

– Communication

– Location

– Value for money

– Accuracy

– Check-in process

– Written review text

– Photo uploads (up to 10)

– Verified reviews only

– Review after checkout

 

### Review Management

– Approve/reject reviews

– Respond to reviews

– Edit responses

– Delete reviews (with reason)

– Flag inappropriate reviews

– Review moderation queue

– Bulk actions

 

### Review Display

– Show on property pages

– Average rating calculation

– Rating breakdown by criteria

– Recent reviews

– Highest rated

– Sort by date/rating

– Pagination

– Review count

 

### Analytics

– Average rating trends

– Reviews per property

– Response rate

– Response time

– Sentiment analysis

– Export reviews (CSV, PDF)

 

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## 9. WHATSAPP INTEGRATION

 

### Features

– WhatsApp Business API

– Click-to-chat button

– QR code generation

– Automated messages

– Template messages

– Media sharing (images, PDFs)

– Message scheduling

– Multi-agent support

 

### Use Cases

– Booking confirmations

– Payment reminders

– Check-in instructions

– Cleaning notifications

– Guest support

– Emergency contact

– Feedback collection

 

### Settings

– WhatsApp number configuration

– Message templates

– Auto-reply messages

– Business hours

– Away messages

– Quick replies

– Message logs

 

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## 10. MULTI-LANGUAGE

 

### Translation

– WPML compatible

– Polylang compatible

– Translation-ready (.pot file)

– RTL language support

– Admin translation

– Frontend translation

– Email translation

 

### Language Switcher

– Dropdown selector

– Flag icons

– Language names

– Auto-detect browser language

– Remember user preference

– URL structure options

 

### Supported Languages

– English, Arabic, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Dutch, Swedish, Norwegian, Danish, Finnish, Polish, Turkish, Greek, Hebrew, Hindi, Thai, Vietnamese, Indonesian

 

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## 11. DESIGN CUSTOMIZATION

 

### Color Schemes

– Emerald (default)

– Sapphire

– Ruby

– Amber

– Amethyst

– Custom colors (unlimited)

– Primary color

– Secondary color

– Accent color

– Text colors

– Background colors

– Link colors

 

### Typography

– Modern Sans (default)

– Elegant Serif

– Google Fonts (800+ fonts)

– Font sizes

– Line heights

– Letter spacing

– Font weights

 

### Layouts

– Featured Hero

– Magazine Style

– Masonry Grid

– Split Screen

– Classic Hotel

– Luxury Portfolio

– Modern Minimalist

– Full Width List

– Vertical Sidebar

– Compact Business

 

### Components

– Header styles (Transparent, Solid, Centered)

– Card layouts (Vertical, Horizontal, Grid)

– Button styles

– Form styling

– Footer layouts

– Sidebar options

 

### Live Customizer

– Real-time preview

– Mobile preview

– Tablet preview

– Desktop preview

– Undo/redo

– Save presets

– Export/import settings

 

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## 12. SECURITY

 

### Authentication

– Secure login system

– Password encryption

– Session management

– Remember me option

– Logout all devices

– Email verification

– Two-factor authentication (2FA)

– Social login (optional plugins)

 

### Device Tracking

– Device fingerprinting

– Login history

– IP address logging

– Browser information

– Location tracking

– Suspicious activity alerts

– Block devices

– Trusted devices

 

### Data Protection

– GDPR compliance tools

– Privacy policy integration

– Cookie consent

– Data export

– Data deletion

– Right to be forgotten

– Data encryption

– Secure file uploads

 

### Access Control

– Role-based permissions

– Custom capabilities

– User roles:

– Administrator

– Hotel Manager

– Booking Manager

– Cleaning Staff

– Guest

– IP whitelisting

– IP blacklisting

 

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## 13. REPORTING & ANALYTICS

 

### Financial Reports

– Revenue by period (day, week, month, year)

– Revenue by property

– Revenue by channel

– Payment method breakdown

– Tax collected

– Refunds issued

– Outstanding payments

– Commission tracking

 

### Booking Reports

– Total bookings

– Bookings by status

– Bookings by property

– Bookings by channel

– Occupancy rate

– Average booking value

– Average stay duration

– Cancellation rate

 

### Guest Reports

– New guests

– Returning guests

– Guest demographics

– Guest countries

– Guest preferences

– Guest lifetime value

 

### Performance Metrics

– Conversion rate

– Average daily rate (ADR)

– Revenue per available room (RevPAR)

– Booking lead time

– Length of stay

– Seasonal trends

 

### Export Options

– CSV export

– Excel export

– PDF reports

– Scheduled reports

– Email delivery

– Custom date ranges

 

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## 14. MOBILE FEATURES

 

### Responsive Design

– Mobile-first approach

– Touch-optimized

– Swipe gestures

– Mobile navigation

– Hamburger menu

– Sticky header

– Fast loading

 

### Mobile Booking

– Mobile-friendly calendar

– Touch date picker

– Mobile payment

– Guest info forms

– Confirmation screens

 

### Progressive Web App

– Add to home screen

– Offline mode (limited)

– Push notifications

– App-like experience

– Fast loading

– Background sync

 

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## 15. SEO OPTIMIZATION

 

### On-Page SEO

– SEO-friendly URLs

– Meta titles

– Meta descriptions

– Header tags (H1-H6)

– Alt text for images

– Schema markup

– Open Graph tags

– Twitter Cards

 

### Technical SEO

– XML sitemap

– Robots.txt

– Canonical URLs

– Page speed optimization

– Mobile-friendly

– HTTPS support

 

## 16. ADVANCED FEATURES

 

### Automation

– Automated emails

– Auto-assignment

– Scheduled tasks

– Workflow automation

– API webhooks

– Cron jobs

 

### API Integration

– REST API

– Webhook support

– Third-party integrations

– Custom endpoints

– API documentation

 

### Import/Export

– Property import (XML, CSV)

– Booking import

– Guest import

– Settings export

– Database backup

– Migration tools

 

### Performance

– Lazy loading

– Image optimization

– Code minification

– GZIP compression

– Browser caching

– CDN support

– Database optimization

 

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## 17. ADMIN FEATURES

 

### Dashboard

– Quick stats overview

– Recent bookings

– Revenue charts

– Occupancy calendar

– Pending tasks

– Quick actions

– Notifications

 

### User Management

– Add/edit users

– Assign roles

– User permissions

– User activity log

– Bulk user actions

 

### Settings

– General settings

– Booking settings

– Payment settings

– Email settings

– Notification settings

– Security settings

– Advanced settings

 

### Tools

– System status

– Error logs

– Debug mode

– Cache management

– Database optimization

– Import/export tools